At NaN, the licensee is the Brand Company – the end-user who’s using the Font for the communication of their brand. So, if you’re a designer or an agency, this’ll likely be your client, and you won’t have to pay anything.

Yes you can, you just need to feel in your client’s company details at the moment of purchase. But know that by doing so, you legally bind them to our license, so they should be aware of it.

You can also prepare a cart with the proper font and license selection and send it to your client for them to finalize the order. To do so, use the “Copy link to this cart” button in your cart page.

The employee count is the total number of employees of the end-user. This includes subcontractors.

For example, a client company with 140 employees works with a design agency of eight employees. The client company will have to choose the tiers the closest to 140+8=148. Choosing 200 employees at the moment of purchase will give the client company room for employee growth without needing to upgrade their license. 

The short answer is no.

We believe the number of persons installing the fonts on their computers doesn’t reflect how much a font will be used. Our license reflects the total number of employees, not the number of people in your graphic design department. So if you have 43 employees, you’ll need to select the license for up to 50 people.

No, our license factors in every designer and agency working for a company, so you won’t need to order your own license as a designer. The licensee will just need to make sure they correctly count the employee number when choosing the license tier, taking into consideration the designer or agency.

You can share your fonts with as many subcontractors as you want, working remotely or on-site, as long as they only use the fonts for projects on your behalf and the said contractors are factored into your employee number.

If your employee number exceeds 20% more than the upper limit of the license tiers you chose at the time of purchase, you’ll need to update your license to the tiers directly above. You’ll only need to pay for the difference. To update yours, please contact us at [email protected].

If you purchased a font before June 14, 2023, our previous license (V1.2) will still apply to your order and remain valid. However, if you exceed some of the metric limits underlined in our previous license system (such as the number of web visits or social media followers), you’ll need to upgrade to our simpler V2 license system. Please contact us at [email protected].

Yes! You can upgrade your license in any number of styles or writing systems bought anytime. The price of your previously bought styles will be subtracted from your new order. To do so, please email us at [email protected].

Our pricing model considers two metrics: the size of the end-user company and its country of residence. We don’t charge per media, per user, or per visitor. 

On the licensing side, we offer two license types: Basic or Basic + Extended.

Basic Coverage is ideal for most communication needs. This covers print, Web, and Social Media.

Basic + Extended Coverage is for those needing a bit more. This license includes Logo use, Software and Hardware Embedding, Merchandising, and even usage in Streams, TV, or Movies.

Our Commercial License is perpetual, which means there are no unexpected costs down the line. It’s simply based on your company’s size. 

We believe the price of a typeface should reflect the value it provides a company. As a large international company will use and gain more value from the same typeface than a small neighbourhood one, the cost of the font license will adjust accordingly.

Regarding the licensee’s country, we operate under our own Fair Font Pricing (FFP) structure. With FFP, the price you pay reflects the purchasing power in your country, ensuring affordability no matter where you are. For example, customers in the UK enjoy a 6% price adjustment. This is our way of making top-quality fonts accessible to all, allowing us to offer our fonts with prices aligned with the average cost of living from country to country.

Our FFP model is based on the data provided by the World Bank for their Purchasing Power Parity model. This data is calculated by comparing the price of a given basket of goods at one location with the price of an equivalent basket of goods at a different location. This allows us to compare the cost of living between various locations and offer fonts at an equivalent relative price. 

This model could be better, and the data might not be complete. If you’ve observed that the price you’ve been offered doesn’t match your country’s economic reality, don’t hesitate to email us, and we’ll do our best to correct this.

Of course! Our shop uses a crude localisation to show a preview of your Font Fair Pricing savings, but you can set up a custom address and country for the licensee’s company at the moment of Checkout. This is where you’ll find the final cost of your order.

We offer credit card payment through Stripe or Apple Pay.

We offer wire transfer payments for orders above €2500. When paying by wire transfer, your order is validated, and fonts are delivered only after receipt. If you want to pay for orders smaller than this amount via wire transfer, configure your order at the checkout page and then email us at [email protected]. We’ll send you our bank details so you can finalise it.

Yes, you can. We provide a detailed PDF specimen for all of our fonts. You can download it from the info panel at the top right of each font page. It features a detailed list of each supported language and a full character set view for each type family.

Every font we offer is delivered with a full extended Latin character set. You don’t need to order the Latin on top of any other script.

Yes we do. Most of our families exist in the shape of variable fonts on top of static fonts. Variable fonts are included with every order of a full family, besides the exceptions of NaN Weiss and NaN Hyena.

On top of full families, some of our fonts are also sold with variable fonts for their subfamilies. These are: NaN Holo Mono, NaN Jaune, NaN Metrify, NaN Success and NaN Tragedy. For these fonts, a variable font is included with every family and subfamily package.

Besides our traditional trial fonts, we offer trial fonts with full character sets, which we call Pitch Fonts. You can order them for a 70% discount through our normal ordering process.

We do offer technical support, exports of different formats, and technical adaptations of our fonts, but these consist of technical customisation and will come with an increase in price.

You can edit the outlined path of our fonts in your design tool of choice as long as you don’t generate a new modified font file from the outlines. However, you’re not allowed to edit or reverse-engineer the actual font files themselves, and you cannot convert our font files to other formats using an online or local tool or software.

We’ll be happy to customise any of our fonts to better suit your needs. This includes altering the style, proportions, and weight of an existing font in our collection. We can also create a brand-new, exclusive typeface for your brand. Please contact us at [email protected] for such a project.

We can extend the language support of any of our fonts with the script of your choice while working with specialists. If you need this, please write to us at [email protected].