Frequently Asked Questions

Trial fonts

Licensing

Who needs a license, me, a designer, or my client?

Can I, as a designer, order a license for my client?

What counts as an employee? 

My company has 43 employees, but only five will use the font on their computers. Can I just order a license for five users? 5 users?

But wait, as a designer, do I need to order a license on top of my client’s?

Can I share my fonts with my subcontractors?

What if my company’s employee number grows?

What happened to the license I bought before NaN’s 14/06/2023 license update?

I placed my first order with only one style and would now like to update it to the full family. Can I do that?

Pricing

How does your pricing model work?

Where do you get your data from to calculate your Font Fair Pricing?

I’m currently in Country X but would like to buy a font for a company based in Country Y. Can I do that??

Payment

What payment options do you offer?

Can I pay with a wire transfer?

Language Support

Can I know the exact language support of one of your fonts? Can I view its full character set?

Is basic Latin included in the fonts with the other scripts you’re selling?

Support, modifications and custom

I find your trial fonts limited. Can you offer them with more characters?

Do you provide fonts in other formats(such as .otf or .woff)?

Can I modify one of your fonts myself?

Then, can you modify one of your fonts for me?

Can you add another script to one of your fonts?





Still not sure if we answered your question or if you perfectly understood our license system? Drop us an email at [email protected] and we’ll be happy to help you.